Frequently asked questions.

A Point of Sale (POS) system is the software and hardware your business uses to take payments, manage orders, track stock and report on sales. EPOS HUB combines all of that into one modern, cloud-based system.

Restaurants, takeouts, pizza shops, cafés, bars, pubs, retail stores, grocery stores, fast food outlets, bakeries, food trucks and any hospitality or retail business that wants a modern all-in-one POS.

Yes. EPOS HUB has purpose-built tools for full-service restaurants: table maps, KDS, split bills, course firing, modifiers, staff shifts and multi-location reporting.

Absolutely. Our takeout workflow handles pickup, delivery, phone orders and online orders in one queue with automatic kitchen dockets and label printing.

Yes – half-and-half pizzas, custom toppings, meal deals, delivery zones and rapid ticket printing are supported out of the box.

Yes. Barcode scanning, weighted items, supplier POs, stock transfers, low-stock alerts and multi-store reporting are all standard features.

Yes. Manage menus, pricing, staff and stock across every branch from one central admin panel with per-location reporting.

Yes – Epson, Star Micronics and most ESC/POS printers work out of the box. We supply hardware bundles too.

Yes – Stripe, SumUp, Square and most major payment providers integrate directly. Cashless, contactless, Apple Pay and Google Pay are all supported.

Yes – live stock levels, recipe-level ingredient tracking, low-stock alerts, supplier orders and full transfer history between locations.

Yes – clock-in/out, shifts, tips, role-based permissions and per-cashier sales reporting are all built in.

Yes – live dashboards for sales, categories, staff, discounts, refunds and payment methods, on any device with an internet connection.

Yes – our UK support team is on phone, email and chat. Priority and 24/7 SLAs are available on Professional and Enterprise plans.

Fill in the form on our demo page and a UK specialist will call you within 24 hours to schedule a 30-minute walkthrough.

No – EPOS HUB runs on any Windows, Mac, iPad, Android or Chrome device you already own. We also sell curated hardware bundles if you want a plug-and-play kit.

No – our plans are monthly rolling. Move to annual billing for a 20% discount if you'd prefer.

Most single-location businesses are live within 24 hours. Multi-location groups typically go live within a week with dedicated onboarding.

Yes – our POS has an offline-safe mode. Continue taking orders and payments even if your internet drops, and everything syncs when you're back online.